{"id":294,"date":"2017-03-13T17:03:36","date_gmt":"2017-03-13T17:03:36","guid":{"rendered":"https:\/\/wisperbikes.com\/nz\/?page_id=294"},"modified":"2024-04-15T14:12:20","modified_gmt":"2024-04-15T14:12:20","slug":"faqs","status":"publish","type":"page","link":"https:\/\/wisperbikes.com\/nz\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"294\" class=\"elementor elementor-294\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cf7bae3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cf7bae3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3358d84\" data-id=\"3358d84\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0fdb53c elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"0fdb53c\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-515add0\" data-id=\"515add0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-782a493 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"782a493\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ff78bc8\" data-id=\"ff78bc8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a041094 elementor-widget elementor-widget-spacer\" data-id=\"a041094\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-04d302c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"04d302c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a3df0f2\" data-id=\"a3df0f2\" data-element_type=\"column\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c95050 elementor-widget elementor-widget-heading\" data-id=\"2c95050\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Wisper Specific FAQ<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee8e451 elementor-widget elementor-widget-heading\" data-id=\"ee8e451\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-1\">What are the Wisper battery options?<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b86b93 elementor-widget elementor-widget-heading\" data-id=\"8b86b93\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-2\">What\u2019s the difference between Cadence and Torque sensors?<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0414c89 elementor-widget elementor-widget-heading\" data-id=\"0414c89\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-3\">Twist and thumb throttles<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e7521c elementor-widget elementor-widget-heading\" data-id=\"9e7521c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-4\">Full throttle electric bicycles<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f93f76a elementor-widget elementor-widget-heading\" data-id=\"f93f76a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-5\">Why should I choose a larger capacity battery (Wh) over a lower capacity?<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78b9a66 elementor-widget elementor-widget-heading\" data-id=\"78b9a66\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-6\">How should I look after my Wisper battery?<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37f6552 elementor-widget elementor-widget-heading\" data-id=\"37f6552\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-7\">How should I look after my Wisper ebike?<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3e600b elementor-widget elementor-widget-heading\" data-id=\"b3e600b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-8\">Tyre pressure advice \n\n<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-008b69f elementor-widget elementor-widget-heading\" data-id=\"008b69f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-9\">Regular servicing<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1937e0 elementor-widget elementor-widget-heading\" data-id=\"d1937e0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-10\">Who should I call if I need technical advice?\n\n<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-463b734 elementor-widget elementor-widget-heading\" data-id=\"463b734\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">General Ebike FAQ<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1961488 elementor-widget elementor-widget-heading\" data-id=\"1961488\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">General<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c61ed0 elementor-widget elementor-widget-heading\" data-id=\"2c61ed0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-11\">What\u2019s the difference between crank drive and hub drive?\n\n<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a5e49d elementor-widget elementor-widget-heading\" data-id=\"7a5e49d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-12\">What are the benefits of riding an ebike?<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46ec98e elementor-widget elementor-widget-heading\" data-id=\"46ec98e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-13\">Is it safe to cary an ebike on a car or motor home rack?<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8328ce0 elementor-widget elementor-widget-heading\" data-id=\"8328ce0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-14\">How much does it cost to own and run an ebike?<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc584f1 elementor-widget elementor-widget-heading\" data-id=\"fc584f1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Legal<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ed41c3 elementor-widget elementor-widget-heading\" data-id=\"3ed41c3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-15\">Are throttles legal in the UK?<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abb07ed elementor-widget elementor-widget-heading\" data-id=\"abb07ed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-16\">Can I ride my ebike on cycle paths? <\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5fd7a7 elementor-widget elementor-widget-heading\" data-id=\"a5fd7a7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-17\">What is the top speed of an ebike? <\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae24eb7 elementor-widget elementor-widget-heading\" data-id=\"ae24eb7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-18\">Do I need a driving license? <\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35905f8 elementor-widget elementor-widget-heading\" data-id=\"35905f8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-19\">Can I ride my ebike anywhere in Europe? <\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fe018a elementor-widget elementor-widget-heading\" data-id=\"6fe018a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Maintenance<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b9e30d elementor-widget elementor-widget-heading\" data-id=\"4b9e30d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-20\">How should I maintain my ebike? <\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1ad84e elementor-widget elementor-widget-heading\" data-id=\"a1ad84e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-21\">What happens if my ebike gets wet? <\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cd7403 elementor-widget elementor-widget-heading\" data-id=\"7cd7403\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq-22\">Salt water<\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-125423e\" data-id=\"125423e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8e5ef6 elementor-widget elementor-widget-heading\" data-id=\"f8e5ef6\" data-element_type=\"widget\" id=\"faq-1\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-large\">Wisper Specific FAQ<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8486eba elementor-widget elementor-widget-spacer\" data-id=\"8486eba\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d882f7 elementor-widget elementor-widget-heading\" data-id=\"7d882f7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What are the Battery Options?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e59281 elementor-widget elementor-widget-text-editor\" data-id=\"8e59281\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>All batteries within each Wisper range will fit without changes or adjustments to the bikes or batteries.<\/p><h4><strong>Traditional Bikes<\/strong><\/h4><p>Standard 375Wh with a range up to 50 miles (80 km)<br \/>Long range 575Wh with a range up to 75 miles (120 km)<br \/>Mega range 700Wh with a range up to 90 miles (140 km)<\/p><h4><strong>Wayfarer Bikes<\/strong><\/h4><p>Standard 450Wh with a range up to 60 miles (95 km)<br \/>Mega range 700Wh with a range up to 90 miles (140 km)<\/p><h4><strong>Tailwind Bikes<\/strong><\/h4><p>Standard 360Wh with a range up to 50 miles (80 km)<br \/>Long range 540Wh with a range up to 70 miles (110 km)<\/p><p>A brief note on ranges: As in the car industry, eBike manufacturers quote maximum achievable ranges. In the past we have always given real world ranges. Understandably the range figure influences prospective buyers and is one of the first things they look at when making a buying decision. We have therefore recently fallen in line with the rest of the industry and are now quoting maximum achievable. Please remember these are maximum ranges that can be achieved in perfect conditions and should be used for guidance purposes only.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c78a96a elementor-widget elementor-widget-text-editor\" data-id=\"c78a96a\" data-element_type=\"widget\" id=\"faq-2\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-text ); letter-spacing: var(--the7-base-letter-spacing); text-transform: var(--the7-base-text-transform); word-spacing: normal;\">Tyre pressures, rider and luggage mass, air temperature, terrain, the number of stops and starts during a journey and even the aerodynamics of your clothing make a huge difference to achievable ranges, please take this into careful consideration when choosing your battery.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ec9c5b elementor-widget elementor-widget-heading\" data-id=\"3ec9c5b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">What\u2019s the difference between Cadence and Torque sensors?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b617b56 elementor-widget elementor-widget-video\" data-id=\"b617b56\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/wisperbikes.com\/nz\/wp-content\/uploads\/2019\/11\/TSCartoon-ds.mp4?_=1\" controls=\"\" preload=\"metadata\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bd740a elementor-widget elementor-widget-text-editor\" data-id=\"7bd740a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Cadence\/speed sensors<\/h3><p>Cadence sensors turn the power on when pedals are turned forward and turn the power off when pedaling stops.<\/p><p>On our Traditional Range of bikes it will take between \u00bc and \u00bd of a complete revolution of the pedals before the power is turned on.\u00a0 The Wayfarer and Tailwind will activate faster due to improved hardware.<br \/>Note: Power is available immediately on all our ranges by simply twisting the throttle or activating the thumb throttle.<\/p><p>The magnetic disc is a part of the cadence sensor system and sits on the inside of the right hand crank by the bottom bracket axle. It holds several magnets on it\u2019s circumference which, when they pass a sensor on the frame tells the bike when the pedals are being turned forward, at which point the power switches on. When a rider stops pedaling, the magnets stop passing the sensor and the power turns off.<\/p><p>Cadence sensor bikes require three magnets to pass the sensor in the correct order (pedals turning forward) before the power is switched on, the magnets must keep passing by the sensor or the power will turn off again. If the pedals stop turning, the bike will recognise this in a small fraction of a second and the power will turn off, hence the reason we do not need or use brake cut outs.<\/p><h3>Torque sensors<\/h3><p>Torque sensors recognise when and how much pressure is being put onto either pedal. Power will increase as the pressure on the pedals increases.<\/p><p>Power is available immediately pressure is put onto either pedal.<\/p><p>On Wisper bikes fitted with the Torque Power Pack, the torque and cadence sensors are housed inside the bottom bracket where the pedals are connected through the bike frame.<\/p><p>The Wisper Torque system works in a completely different manner to the the cadence sensor. Through the torque sensor the system measures the pressure a rider is putting onto the pedals. Pressure on the pedals turns the power on and the torque sensor reads the amount of pressure being exerted. The more pressure a rider puts onto the pedals the more power will be demanded from the motor.<\/p><h3 style=\"margin-bottom: var(--the7-h3-spacing); color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; text-transform: none; letter-spacing: normal; word-spacing: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: var(--the7-base-letter-spacing); text-transform: var(--the7-base-text-transform); word-spacing: normal;\">So\u2026 if the bike is starting from standstill, encounters a hill, a strong headwind or if the bike is heavily laden, the torque sensor will recognise that more pressure is being put onto the pedals and the bike will offer more powered assistance. It\u2019s very simple and very clever!<\/span><\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-623e151 elementor-widget elementor-widget-text-editor\" data-id=\"623e151\" data-element_type=\"widget\" id=\"faq-3\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: var(--the7-base-letter-spacing); text-transform: var(--the7-base-text-transform); word-spacing: normal;\">Either the left or right pedal will activate the torque sensor.<\/span><br><\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5620857 elementor-widget elementor-widget-heading\" data-id=\"5620857\" data-element_type=\"widget\" id=\"faq-3\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Twist and thumb throttles<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-291a82e elementor-widget elementor-widget-text-editor\" data-id=\"291a82e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>All Wisper bikes have either a twist grip or thumb controlled assistance regulator as a part of or next to the left hand grip.<\/p><p>The assistance regulator is set up to comply with European law, it will power the bike up to 6km per hour (4mph) without pedaling, this should only used for assistance when walking the bike.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eedb2e2 elementor-widget elementor-widget-text-editor\" data-id=\"eedb2e2\" data-element_type=\"widget\" id=\"faq-4\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: var(--the7-base-letter-spacing); text-transform: var(--the7-base-text-transform); word-spacing: normal;\">HOWEVER\u2026.. If a rider activates the assistance regulator and holds it open whilst riding (pedals turning forward) the assistance regulator will override all the sensors and offer assistance up to a maximum speed of 15.5mph regardless of the amount of pressure being exerted on the pedals.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c92871 elementor-widget elementor-widget-spacer\" data-id=\"1c92871\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a86aba elementor-widget elementor-widget-heading\" data-id=\"4a86aba\" data-element_type=\"widget\" id=\"faq-4\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Full throttle electric bicycles<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28c9bb4 elementor-widget elementor-widget-text-editor\" data-id=\"28c9bb4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>There is a lot of misleading information circulating regarding the legality of full throttle eBikes up to 15.5mph. This information is often disseminated by electric bike brands that are not able to offer full throttles on their bikes.\u00a0 Full throttles can be legal as long as the bike has been Type Approved as an L1e Low Powered Electric Moped<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2f6d5f elementor-widget elementor-widget-text-editor\" data-id=\"d2f6d5f\" data-element_type=\"widget\" id=\"faq-5\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>See our page on <a href=\"https:\/\/wisperbikes.com\/nz\/full-throttle-option\/\"><strong>Full Throttle Ebikes<\/strong><\/a>\u00a0for more information.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-432a9ad elementor-widget elementor-widget-spacer\" data-id=\"432a9ad\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfd78ec elementor-widget elementor-widget-heading\" data-id=\"bfd78ec\" data-element_type=\"widget\" id=\"faq-5\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Why should I choose a higher capacity (Wh) battery?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaf26fb elementor-widget elementor-widget-text-editor\" data-id=\"aaf26fb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Firstly high capacity battery will give you much more range than a smaller capacity battery. Most importantly the maximum power band is much longer, helping you climb steep hills on max power for more of your journey.<\/p><p>A larger Wh battery will last significantly longer than a lower Wh battery. This is due to the stress levels put on the battery during use being much lower on the larger capacity battery. A 500Wh battery for example will last up to twice as long as a 250Wh model, and can therefore save you money in the long run.<\/p><p>We guarantee our batteries will not lose more than 30% of their capacity within two years of purchase. \u00a0Consider that when a 575Wh battery has lost 30% of it\u2019s capacity you still have a battery with a 400Wh, this will still offer assistance for longer than a brand new 375Wh battery, the same applies to the 700Wh battery after 2 years we guaranty you will still have at least 500Wh left.<\/p><p>In the long run a higher Wh battery is always cheaper.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d13c7c elementor-widget elementor-widget-text-editor\" data-id=\"3d13c7c\" data-element_type=\"widget\" id=\"faq-6\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: var(--the7-base-letter-spacing); text-transform: var(--the7-base-text-transform); word-spacing: normal;\">The critical point regarding battery longevity is that the battery is topped up regularly and and never left\u00a0flat for more than a few hours.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e1eee3 elementor-widget elementor-widget-spacer\" data-id=\"2e1eee3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95fb88c elementor-widget elementor-widget-heading\" data-id=\"95fb88c\" data-element_type=\"widget\" id=\"faq-6\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">How should I look after my Wisper battery?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2460c0d elementor-widget elementor-widget-text-editor\" data-id=\"2460c0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Wisper bikes are powered by\u00a0high quality lithium ion batteries.<\/p><p>To achieve\u00a0maximum\u00a0battery\u00a0life,\u00a0it is important that a lithium battery is correctly maintained. All lithium batteries gradually lose capacity and therefore reduce the range of an electric\u00a0bike. If well\u00a0maintained\u00a0a high quality lithium battery will\u00a0give several years and thousands of miles of good reliable service.<\/p><p>The latest Wisper 700Wh LG batteries are installed\u00a0with the very latest battery technology. These state of the art batteries automatically\u00a0assist in keeping\u00a0a battery in perfect condition.\u00a0Please refer to\u00a0paragraph three below.<\/p><p>Click on the &gt; to the right of\u00a0the headings below for more information.<\/p><p><a>1. Following these easy steps will ensure the long life of your battery<\/a><\/p><p><strong>Recharge your battery after every use if possible<\/strong><br \/>Keeping a battery charged extends its life and ensures your Wisper bike is always ready to go.<\/p><p><strong>You no longer\u00a0need\u00a0to \u201ccondition\u201d your battery by fully charging and discharging before it\u2019s first use<\/strong><br \/>This used to be the case with older battery technology but is not necessary with modern batteries.<\/p><p><strong>Never leave a lithium battery completely discharged for more than 12 hours, doing so may damage the cells and void your Warranty.<\/strong><\/p><p><strong>Lithium\u00a0batteries\u00a0should be recharged every six weeks\u00a0even if it is\u00a0not being used<\/strong><br \/>Most lithium batteries will continue to discharge even when the bike and battery are turned off. \u00a0Our 700Wh super long range battery can be safely left for six months when fully charged.<br \/>Voltage falling bellow minimum\u00a0is by far the most common reason for lithium battery failure. This is particularly noticeable in the spring when customers are using their bike for the first time in the new year after a period of non use.<\/p><p><a>2. Battery safety<\/a><\/p><p><strong>Never leave a lithium\u00a0battery connected to a\u00a0charger or mains power over night.<\/strong><\/p><p><strong>Never recharge a battery outside, in damp conditions or in temperatures of less than 0 degrees centigrade.<\/strong><\/p><p><strong>Never open a Wisper\u00a0battery case, try and maintain\u00a0the battery or give it to any person or organisation\u00a0other than a registered Wisper Stockist for maintenance. (Failure to comply will void your warranty)<\/strong><\/p><p><strong>Never use a lithium battery if it seems to be damaged.<\/strong><\/p><p><strong>Never use a non Wisper branded charger or one that has not been supplied directly by Amps Electric bikes or a bone fide distributor, using a charger from any other source will void your warranty and may cause a fire or an explosion.<\/strong><\/p><p><strong>Never store your battery in an enclosed space such as a drawer or cupboard, it should always be kept in a well ventilated area.<\/strong><\/p><p><a>3. Wisper 700Wh LG Lithium Batteries<\/a><\/p><p>The latest Wisper long range batteries are equipped with features to help keep it in good health.<\/p><p><strong>\u201cDeep sleep\u201d or \u201chibernation\u201d mode<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3ddb2d elementor-widget elementor-widget-text-editor\" data-id=\"e3ddb2d\" data-element_type=\"widget\" id=\"faq-7\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: var(--the7-base-letter-spacing); text-transform: var(--the7-base-text-transform); word-spacing: normal;\">Once a Wisper 700Wh\u00a0battery has been fully charged it is not necessary to\u00a0recharge again for several months,\u00a0for example,\u00a0over the winter. We recommend the battery is\u00a0recharged every\u00a06 months.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cb05d1 elementor-widget elementor-widget-spacer\" data-id=\"7cb05d1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-887f838 elementor-widget elementor-widget-heading\" data-id=\"887f838\" data-element_type=\"widget\" id=\"faq-7\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">How should I look after my Wisper bike?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da644 elementor-widget elementor-widget-text-editor\" data-id=\"a7da644\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>General Maintenance<\/h4><p>Like any bicycle, it is important that your Wisper Electric Bicycle is kept clean\u00a0and well lubricated. Our ebikes fall into the City and Trekking category and are not designed as\u00a0mountain bikes. If you do use your Wisper bike in \u201coff road\u201d conditions, it is important that all mud and sand is cleaned from all moving parts and the parts are lightly lubricated, before storage or further use.\u00a0<strong>Making sure no lubrication is applied to braking surfaces.<\/strong>\u00a0\u00a0A build up of mud and\/or sand on moving parts will damage your bike and may negate the warranty.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cea6af elementor-widget elementor-widget-text-editor\" data-id=\"6cea6af\" data-element_type=\"widget\" id=\"faq-8\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: var(--the7-base-letter-spacing); text-transform: var(--the7-base-text-transform); word-spacing: normal;\">If you ride your bike in a salty environment, such as near the sea or on roads that have been salted or gritted, it is critical that you wash your bike with fresh clean water as soon as possible after use.<\/span><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d25dc63 elementor-widget elementor-widget-spacer\" data-id=\"d25dc63\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c17e90 elementor-widget elementor-widget-heading\" data-id=\"6c17e90\" data-element_type=\"widget\" id=\"faq-8\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Tyre pressure advice<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b39e60a elementor-widget elementor-widget-text-editor\" data-id=\"b39e60a\" data-element_type=\"widget\" id=\"faq-9\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You can find the correct tyre pressure moulded into the side of your tyres.\u00a0 Just remember not to over inflate, you can however run tyres up to 30% lower than recommended if you want a softer ride however your range will be affected by about the same %.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6511981 elementor-widget elementor-widget-spacer\" data-id=\"6511981\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0be4448 elementor-widget elementor-widget-heading\" data-id=\"0be4448\" data-element_type=\"widget\" id=\"faq-9\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Regular servicing<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-726bf54 elementor-widget elementor-widget-text-editor\" data-id=\"726bf54\" data-element_type=\"widget\" id=\"faq-10\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>All bicycles need regular servicing and electric bicycles in particular should be serviced and checked over by an electric bike specialist at least once a year. \u00a0If you are using the bicycle on a daily basis, for your safety and for the correct levels of maintenance, we recommend six monthly servicing. \u00a0Your local Wisper Service Centre will be happy to help you look after your bike.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c5fde0 elementor-widget elementor-widget-spacer\" data-id=\"3c5fde0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83eb193 elementor-widget elementor-widget-heading\" data-id=\"83eb193\" data-element_type=\"widget\" id=\"faq-10\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Who should I call if I need technical advice?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-573dd23 elementor-widget elementor-widget-text-editor\" data-id=\"573dd23\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n \t<li>Call your Wisper Dealer<\/li>\n\nIf you need to arrange a service for your Wisper ebike, or need technical assistance, your first point of contact is with your local Wisper Dealer. \u00a0In\u00a0nearly all cases they will be able to arrange a service or resolve\u00a0any issue you may have with your\u00a0bike quickly and efficiently. They will be pleased to hear from you\u00a0and are best placed to look after you. If they can\u2019t resolve an\u00a0issue, they will call our service department for assistance. We have many years experience and hold thousands of spare parts in our warehouse in Kent and in most cases can despatch the exact part you need within 24 hours. Uniquely in the ebike business, we at Wisper support our bikes up to and often more than\u00a0seven years\u00a0from new.\n\n<li>Call us<\/li>\n\nIf your local Wisper Dealer is unable to offer the assistance\u00a0you require, you are welcome to call and speak to one of our tech experts. In most cases they will refer you to your original supplier and liaise with them\u00a0in order to assist you. Whatever the situation we will make absolutely sure you are looked after in the most efficient manner\u00a0possible.<\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8436a0f elementor-widget elementor-widget-heading\" data-id=\"8436a0f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General Ebike FAQ<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0811a40 elementor-widget elementor-widget-heading\" data-id=\"0811a40\" data-element_type=\"widget\" id=\"faq-11\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">General<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-825d300 elementor-widget elementor-widget-spacer\" data-id=\"825d300\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cae6bc elementor-widget elementor-widget-heading\" data-id=\"3cae6bc\" data-element_type=\"widget\" id=\"faq-11\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">What\u2019s the difference between crank drive and hub drive?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab7237a elementor-widget elementor-widget-text-editor\" data-id=\"ab7237a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Neither one is better than the other, however great care should be taken when choosing the best for your riding style and area, they both have advantages and disadvantages.<\/p><p>A central motor drives the pedals where as a hub motor drives the wheel directly. \u00a0A hub drive is considered more efficient and does not damage the chain and gears. A crank drive or \u201cmid motor\u201d is considered better when climbing steep hills or pulling heavy loads.<\/p><h4>IMPORTANT Torque at the rear hub should be multiplied by 2 to find out what the equivalent mid motor power should be. i.e A 50Nm hub motor delivers approximately the same torque power as a 100Nm mid motor.<br \/><br \/><\/h4><h4>The four major benefits of a rear hub system over mid drive systems are as follows:<br \/><br \/><\/h4><h4><strong><a>Reduced wear on the chain drive and gears<br \/><\/a><\/strong><\/h4><p>Power is directly and efficiently applied to the rear wheel. This eliminates issues associated with chain stretch\/wear and putting too much torque through delicate hub or derailleur gears.<\/p><p>Companies such as <b>Shimano\u00a0<\/b>do not recommend that more than 35Nm of electronic power is put through their systems.<\/p><h4><a>More power to the rear wheel<\/a><\/h4><p>Our rear wheel direct drive hub system avoids the bicycle chain and gears, therefore, the whole 50Nm of available power can be directly applied through the rear wheel.<\/p><h4>A quieter ride<\/h4><p>Rear hub motors are normally quieter and more discrete than a mid motor.<\/p><p><strong>The Advantage of a Mid Motor over a Hub Motor<\/strong><\/p><p>Better hill climbing or load pulling as the power is directed through the bike&#8217;s gear system.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce5afa8 elementor-widget elementor-widget-text-editor\" data-id=\"ce5afa8\" data-element_type=\"widget\" id=\"faq-12\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: var(--the7-base-letter-spacing); text-transform: var(--the7-base-text-transform); word-spacing: normal;\">Better grip<\/span><\/h4><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: var(--the7-base-letter-spacing); text-transform: var(--the7-base-text-transform); word-spacing: normal;\">Positioning the motor and battery at the rear of the bike keeps the weight directly over the rear tyre ensuring a more positive grip, especially in wet or slippery conditions.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbc4eed elementor-widget elementor-widget-spacer\" data-id=\"cbc4eed\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac6e89a elementor-widget elementor-widget-heading\" data-id=\"ac6e89a\" data-element_type=\"widget\" id=\"faq-12\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">What are the benefits of riding an ebike?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dcf7e0 elementor-widget elementor-widget-text-editor\" data-id=\"1dcf7e0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>There are many benefits including the following:<\/p><ol><li>Arrive at your destination fresh and not needing a shower<\/li><li>Travel further and more often, in studies ebikes are shown to be used three\u00a0times more than an non electric bikes and people who have electric bikes are less likely to use their cars for shorter journeys<\/li><li>The health advantages are substantial. An electric bike will assist the less healthy to start using pedal power and the fitter to go further. \u00a0Cycling an ebike is considered moderate exercise, perfect for weight loss and cardiac fitness<\/li><li>Save money on commuting and general travel, an electric bike typically costs under 10p a mile to run<\/li><li>Most importantly they are great fun, get you out into the open air and are a very social means of transport<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95f1e68 elementor-widget elementor-widget-spacer\" data-id=\"95f1e68\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ff0889 elementor-widget elementor-widget-heading\" data-id=\"3ff0889\" data-element_type=\"widget\" id=\"faq-13\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Is it safe to carry an eBike on a car or motor home rack?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1929ba elementor-widget elementor-widget-text-editor\" data-id=\"b1929ba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>As long as the rack is certified to carry the weight of the bike and is properly fitted it is perfectly safe to carry an eBike on a bike rack. We recommend removing the battery before loading the bike in order to reduce weight. We offer dummy batteries which help to protect the electronics, alternatively a securely attached plastic cover will reduce the chance of water ingress in wet conditions.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4df3c6e elementor-widget elementor-widget-spacer\" data-id=\"4df3c6e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ab48f5 elementor-widget elementor-widget-heading\" data-id=\"7ab48f5\" data-element_type=\"widget\" id=\"faq-14\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">How much does it cost to own and run an ebike?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8561d58 elementor-widget elementor-widget-text-editor\" data-id=\"8561d58\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>After the initial purchase which can be between \u00a31,500 and several thousand pounds for a good bike costs are relatively low. Allow \u00a3100.00 for a service and about 8p per mile to run the bike.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac6a737 elementor-widget elementor-widget-heading\" data-id=\"ac6a737\" data-element_type=\"widget\" id=\"faq-15\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Legal<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca54e77 elementor-widget elementor-widget-spacer\" data-id=\"ca54e77\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa76290 elementor-widget elementor-widget-heading\" data-id=\"fa76290\" data-element_type=\"widget\" id=\"faq-15\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Are throttles legal in the UK?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61750b9 elementor-widget elementor-widget-text-editor\" data-id=\"61750b9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Throttles are legal under the following criteria.<\/p><ol><li>The throttle alone can drive\u00a0the bike up to\u00a04mph without the pedals turning forward. The rider should not be sitting on the bike.<\/li><li>The throttle can be used as a form of assistance regulator\u00a0up to a speed of 15.5mph as long as the pedals are turning forward.<\/li><li>The throttle can be opened up to 15.5mph as long as the bike has been Type Approved and certificated as a 250W L1e-A low power moped, this is something we offer.\u00a0 This does not effect the status of your eBike in law as far as usage is concerned. UK Only. See our page on\u00a0<strong>Full Throttle Ebikes<\/strong>\u00a0for more information.<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb9cba7 elementor-widget elementor-widget-spacer\" data-id=\"cb9cba7\" data-element_type=\"widget\" id=\"faq-16\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0df6ec7 elementor-widget elementor-widget-heading\" data-id=\"0df6ec7\" data-element_type=\"widget\" id=\"faq-16\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Can I ride my ebike on cycle-paths?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-721025c elementor-widget elementor-widget-text-editor\" data-id=\"721025c\" data-element_type=\"widget\" id=\"faq-17\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You can ride your electric bicycle anywhere a normal bicycle can be ridden, this includes cycle-paths and bridle ways<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46072cf elementor-widget elementor-widget-heading\" data-id=\"46072cf\" data-element_type=\"widget\" id=\"faq-17\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">What is the top speed of an ebike?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8506d23 elementor-widget elementor-widget-text-editor\" data-id=\"8506d23\" data-element_type=\"widget\" id=\"faq-18\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The speed limit for an electric bicycle is the same as for a normal bicycle or any other motor vehicle. The assistance on an electric bike must cut off at 15.5mph<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4752ae elementor-widget elementor-widget-heading\" data-id=\"c4752ae\" data-element_type=\"widget\" id=\"faq-18\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Do I need a driving license?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54d634a elementor-widget elementor-widget-text-editor\" data-id=\"54d634a\" data-element_type=\"widget\" id=\"faq-19\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>No, as long as you are over the age of 14 you can ride an electric bicycle without a licence<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de1cd52 elementor-widget elementor-widget-heading\" data-id=\"de1cd52\" data-element_type=\"widget\" id=\"faq-19\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Can I legally ride my ebike anywhere in Europe?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa9b5c5 elementor-widget elementor-widget-text-editor\" data-id=\"aa9b5c5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Yes, however it is always advisable to check the local traffic laws in the country you intend visiting. If your bike has been converted to a full throttle version it may not be legal in counties outside of the UK, so please check before you travel.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aac89a elementor-widget elementor-widget-heading\" data-id=\"6aac89a\" data-element_type=\"widget\" id=\"faq-20\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Maintenance<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dffa0ed elementor-widget elementor-widget-heading\" data-id=\"dffa0ed\" data-element_type=\"widget\" id=\"faq-20\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">How should I maintain my ebike?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e91afc elementor-widget elementor-widget-text-editor\" data-id=\"5e91afc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We recommend that you take your ebike to your local Wisper dealer to be serviced twice a year, depending on usage. \u00a0You should top up your battery as often as you can to keep a \u201cfull tank\u201d. Before every ride check the brakes and lights are working well and that there is no visible damage to the bike, tyres or battery. \u00a0It is important that you keep your bike clean and lightly lubricate the moving parts least once a month making sure you do not get lube on any of the braking surfaces.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49c9c78 elementor-widget elementor-widget-spacer\" data-id=\"49c9c78\" data-element_type=\"widget\" id=\"faq-21\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7092682 elementor-widget elementor-widget-heading\" data-id=\"7092682\" data-element_type=\"widget\" id=\"faq-21\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">What happens if my ebike gets wet?<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcf7d4d elementor-widget elementor-widget-text-editor\" data-id=\"fcf7d4d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Your ebike is designed to\u00a0work perfectly well in the rain and drizzle. The electronic parts should never be submerged and it\u2019s best to keep your bike and battery in a dry place when not being used. If your bike gets particularly wet, we advise quickly drying it off before storage.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-896bf1a elementor-widget elementor-widget-spacer\" data-id=\"896bf1a\" data-element_type=\"widget\" id=\"faq-22\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0a8908 elementor-widget elementor-widget-heading\" data-id=\"b0a8908\" data-element_type=\"widget\" id=\"faq-22\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Salt water<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5527301 elementor-widget elementor-widget-text-editor\" data-id=\"5527301\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If your bike is exposed to salt water or roads that have been salted it is very important that the bike is rinsed with fresh water as soon as possible after exposure. If you leave your bike to dry after being exposed to salt water, certain parts will corrode.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b848d2 elementor-widget elementor-widget-spacer\" data-id=\"7b848d2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8e4670 elementor-widget elementor-widget-spacer\" data-id=\"a8e4670\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81cc133 elementor-widget elementor-widget-spacer\" data-id=\"81cc133\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e707f4 elementor-widget elementor-widget-spacer\" data-id=\"3e707f4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-210c819 elementor-widget elementor-widget-spacer\" data-id=\"210c819\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-429501e elementor-widget elementor-widget-html\" data-id=\"429501e\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@type\": \"FAQPage\",\r\n  \"mainEntity\": [{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"What are the Battery Options?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Traditional Bikes\r\nStandard 375Wh with a range up to 50 miles (80 km)\r\nLong range 575Wh with a range up to 75 miles (120 km)\r\nMega range 700Wh with a range up to 100 miles (160 km)\r\n\r\nWayfarer Bikes\r\nStandard 450Wh with a range up to 60 miles (95 km)\r\nMega range 700Wh with a range up to 100 miles (160 km)\r\n\r\nTailwind Bikes\r\nStandard 360Wh with a range up to 45 miles (70 km)\r\nLong range 540Wh with a range up to 70 miles (110 km)\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"What\u2019s the difference between Cadence and Torque sensors?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Cadence sensors turn the power on when pedals are turned forward and turn the power off when pedaling stops. While Torque sensors recognise when and how much pressure is being put onto either pedal. Power will increase as the pressure on the pedals increases. Power is available immediately pressure is put onto either pedal.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Twist and thumb throttles for Ebike\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"All Wisper bikes have either a twist grip or thumb controlled assistance regulator as a part of or next to the left hand grip.\r\nThe assistance regulator is set up to comply with European law, it will power the bike up to 6km per hour (4mph) without pedaling, this should only used for assistance when walking the bike.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Full throttle electric bicycles\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"There is a lot of misleading information circulating regarding the legality of full throttle eBikes up to 15.5mph. This information is often disseminated by electric bike brands that are not able to offer full throttles on their bikes.  Full throttles can be legal as long as the bike has been Type Approved as an L1e Low Powered Electric Moped\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Why should I choose a higher capacity (Wh) battery?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Firstly high capacity battery will give you much more range than a smaller capacity battery. Most importantly the maximum power band is much longer, helping you climb steep hills on max power for more of your journey.\r\n\r\nA larger Wh battery will last significantly longer than a lower Wh battery. This is due to the stress levels put on the battery during use being much lower on the larger capacity battery. A 500Wh battery for example will last up to twice as long as a 250Wh model, and can therefore save you money in the long run.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"How should I look after my Wisper battery?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Wisper bikes are powered by high quality lithium ion batteries.\r\n\r\nTo achieve maximum battery life, it is important that a lithium battery is correctly maintained. All lithium batteries gradually lose capacity and therefore reduce the range of an electric bike. If well maintained a high quality lithium battery will give several years and thousands of miles of good reliable service.\r\n\r\nThe latest Wisper 700Wh LG batteries are installed with the very latest battery technology. These state of the art batteries automatically assist in keeping a battery in perfect condition.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"How should I look after my Wisper bike?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Like any bicycle, it is important that your Wisper Electric Bicycle is kept clean and well lubricated. Our ebikes fall into the City and Trekking category and are not designed as mountain bikes. If you do use your Wisper bike in \u201coff road\u201d conditions, it is important that all mud and sand is cleaned from all moving parts and the parts are lightly lubricated, before storage or further use. Making sure no lubrication is applied to braking surfaces.  A build up of mud and\/or sand on moving parts will damage your bike and may negate the warranty.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Tyre pressure advice\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"You can find the correct tyre pressure moulded into the side of your tyres.  Just remember not to over inflate, you can however run tyres up to 30% lower than recommended if you want a softer ride however your range will be affected by about the same %.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Regular servicing\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"All bicycles need regular servicing and electric bicycles in particular should be serviced and checked over by an electric bike specialist at least once a year.  If you are using the bicycle on a daily basis, for your safety and for the correct levels of maintenance, we recommend six monthly servicing.  Your local Wisper Service Centre will be happy to help you look after your bike.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Who should I call if I need technical advice?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Call your Wisper Dealer or Call us\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"What\u2019s the difference between crank drive and hub drive?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"A central motor drives the pedals where as a hub motor drives the wheel directly.  A hub drive is considered more efficient and does not damage the chain and gears. A crank drive or \u201cmid motor\u201d is considered better when climbing steep hills or pulling heavy loads.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"What are the benefits of riding an ebike?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Arrive at your destination fresh and not needing a shower\r\nTravel further and more often, in studies ebikes are shown to be used three times more than an non electric bikes and people who have electric bikes are less likely to use their cars for shorter journeys\r\nThe health advantages are substantial. An electric bike will assist the less healthy to start using pedal power and the fitter to go further.  Cycling an ebike is considered moderate exercise, perfect for weight loss and cardiac fitness\r\nSave money on commuting and general travel, an electric bike typically costs under 10p a mile to run\r\nMost importantly they are great fun, get you out into the open air and are a very social means of transport\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Is it safe to carry an eBike on a car or motor home rack?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"As long as the rack is certified to carry the weight of the bike and is properly fitted it is perfectly safe to carry an eBike on a bike rack. We recommend removing the battery before loading the bike in order to reduce weight. We offer dummy batteries which help to protect the electronics, alternatively a securely attached plastic cover will reduce the chance of water ingress in wet conditions.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"How much does it cost to own and run an ebike?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"After the initial purchase which can be between \u00a31,500 and several thousand pounds for a good bike costs are relatively low. Allow \u00a3100.00 for a service and about 8p per mile to run the bike.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Are throttles legal in the UK?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Throttles are legal under the following criteria.\r\n\r\nThe throttle alone can drive the bike up to 4mph without the pedals turning forward. The rider should not be sitting on the bike.\r\nThe throttle can be used as a form of assistance regulator up to a speed of 15.5mph as long as the pedals are turning forward.\r\nThe throttle can be opened up to 15.5mph as long as the bike has been Type Approved and certificated as a 250W L1e-A low power moped, this is something we offer.  This does not effect the status of your eBike in law as far as usage is concerned. UK Only. See our page on Full Throttle Ebikes for more information.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Can I ride my ebike on cycle-paths?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"You can ride your electric bicycle anywhere a normal bicycle can be ridden, this includes cycle-paths and bridle ways\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"What is the top speed of an ebike?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"The speed limit for an electric bicycle is the same as for a normal bicycle or any other motor vehicle. The assistance on an electric bike must cut off at 15.5mph\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Do I need a driving license for using an eBike?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"No, as long as you are over the age of 14 you can ride an electric bicycle without a licence\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Can I legally ride my ebike anywhere in Europe?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Yes, however it is always advisable to check the local traffic laws in the country you intend visiting. If your bike has been converted to a full throttle version it may not be legal in counties outside of the UK, so please check before you travel.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"How should I maintain my ebike?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"We recommend that you take your ebike to your local Wisper dealer to be serviced twice a year, depending on usage.  You should top up your battery as often as you can to keep a \u201cfull tank\u201d. Before every ride check the brakes and lights are working well and that there is no visible damage to the bike, tyres or battery.  It is important that you keep your bike clean and lightly lubricate the moving parts least once a month making sure you do not get lube on any of the braking surfaces.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"What happens if my ebike gets wet?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Your ebike is designed to work perfectly well in the rain and drizzle. The electronic parts should never be submerged and it\u2019s best to keep your bike and battery in a dry place when not being used. If your bike gets particularly wet, we advise quickly drying it off before storage.\"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"What happens if my ebike gets wet with salt water?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"If your bike is exposed to salt water or roads that have been salted it is very important that the bike is rinsed with fresh water as soon as possible after exposure. If you leave your bike to dry after being exposed to salt water, certain parts will corrode.\"\r\n    }\r\n  }]\r\n}\r\n<\/script>\r\n\r\n<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@type\": \"VideoObject\",\r\n  \"name\": \"What\u2019s the difference in power delivery? Cadence Vs Torque Power Packs\",\r\n  \"description\": \"Cadence sensors turn the power on when pedals are turned forward and turn the power off when pedaling stops. 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What\u2019s the difference between Cadence and Torque sensors? Twist and thumb throttles Full throttle electric bicycles Why should I choose a larger capacity battery (Wh) over a lower capacity? How should I look after my Wisper battery? How should I look after my Wisper ebike? Tyre&hellip;<\/p>\n","protected":false},"author":279,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Wisper E-Bike FAQs - All Your Questions Answered<\/title>\n<meta name=\"description\" content=\"Catering to our NZ riders, we&#039;ve curated a comprehensive FAQ section. 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