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EBIKE GPS Tracker, alarm app, bike recovery and theft insurance

Wisper E-Bike GPS Tracker And Alarm App, Plus Insurance And Recovery Service

£299.00 inc VAT

Wisper Electric Bikes has partnered with Backpedal to provide an innovative system to safeguard your new ebike purchase. Completely unique to Wisper, our package integrates the Backpedal Tracker and Recovery service with our own Bluetooth beacon enabling you to locate your bike accurately should it ever be taken without your consent. This package also include backup insurance cover, should your bike be unable to be recovered. If this is the case, Wisper will provide you with a new electric bike within 24 hours.

What the package includes:

  • GPS Tracker fitted to your bike
  • Mobile app to track movement
  • Alerts you if bike is moved
  • Track exact location
  • Tracker powered by bike battery
  • If stolen, Backpedal agents recover your bike
  • If recovery cannot be made, Wisper supply a new bike!

Description

Wisper E-Bike GPS Tracker & Recovery With Full Replacement Backup Theft Insurance

When you order your Wisper bike, simply add this product to your basket, and we will do the rest.

  1. We fit a GPS tracker to your bike hidden away in the frame and connect it to the bike’s power supply. Only you will have the ability to track the bike’s movement. We will send you set-up instructions with the bike, it’s super easy, and we have experts a phone call away to help you if you have any difficulties.
  2. We fit a Bluetooth beacon to enable pinpoint location when in a few meters range if needed.
  3. We arrange your subscription to the BackPedal Bicycle recovery Service and the theft insurance for your bike.

 

How does it work?

If you are unfortunate enough to have your bike stolen, first… don’t worry, we’re there to help!

  1. Within a few seconds of your bike being moved an alarm will sound on your smart phone. (If activated on the App) Open the App and you will see your bike on a live map, you will see the speed and direction it’s travelling and where it’s been.
  2. You contact BackPedal through the App on your phone, and they will jump into action. They will ask you to share the tracking data with them by pressing a tab on your phone. They will ask for your name and postcode to identify you and your bike.
  3. A BackPedal agent close to your bike’s current position will immediately be sent to recover your stolen bike – they have agents all over the country. Recovery can take up to two weeks, but the average time taken to recover and reunite a stolen bike with its owner is under 24 hours. Remember 85% of all stolen bikes are recovered.
  4. If you are unlucky enough for your bike not to be bought back to you don’t worry, we will send you a new one, normally within 24 hours, we will even cover the delivery to your home.

Don’t want backup insurance? We also offer Wisper GPS Tracker & Alarm App without backup insurance

Bicycle Theft Insurance

Insurance Product Information Document Company: Gator Bikesure Ltd

Product: Sundays BackPedal Insurance. Document Edition: 06/2023.
Gator Bikesure Ltd (Company number: 9492364) is an Appointed Representative of ETA Services Ltd who are Authorised and Regulated by the Financial Conduct Authority under firm reference number 313965. Gator Bikesure Ltd does not provide advice and is an intermediary registered in the UK and licenced by the Financial Conduct Authority (FCA 710920). Gator Bikesure Ltd acts on behalf of Red Sands Insurance Company (Europe) Limited who are authorised and regulated by the Gibraltar Financial Services Commission and is subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority in respect of business underwritten in the UK (No: 231635). Red Sands Insurance Company (Europe) Limited is a member of the UK’s Financial Services Compensation Scheme and Association of British Insurers.

This document is only intended to provide a summary of the main policy coverages and exclusions and is not personalised to your specific needs in any way. Complete pre-contractual and contractual information on the product or the insurer is provided on our website and in your policy documentation.

What is this type of insurance?

This product has been designed for those that need cover for their bicycle and fitted cycling accessories against theft or malicious damage as a result of attempted theft, while stored at their property or securely locked in a public place. Our policy has an annual limit up to the the value of the coverage tier that has been selected.

What are my obligations?

  • You must ensure correct installation and use of the BackPedal approved device to your bicycle, and maintain an active BackPedal Membership Subscription.

  • You must adhere to all of the terms and conditions of the Customer Terms and Conditions document.

  • You must pay the policy excess in respect of each and every claim.

  • You must correctly secure the bike insured with a Sold Secure Gold rated lock.

When and how do I pay?

• Your policy premium is paid by BackPedal as part of your subscription with them.

How do I cancel the contract?

• This cover will be cancelled when you cancel your BackPedal subscription. You may cancel your BackPedal subscription by contacting the BackPedal support team or online on backpedal.co

What is insured?

Replacement of your bicycle up to the value of the benefit limit, if your bicycle is stolen during the period of insurance.

Repair or replacement of your bicycle if it is damaged as a result of an attempted theft during the period of insurance. We will at our option, repair your bicycle and/or replace the damaged part(s).

Replacement or repair of your fitted cycling accessories up to the value of the benefit limit if they are stolen with your bicycle, or damaged together with your bicycle during the attempted theft.

What is not insured?

Theft from an outside area within the boundary of your home, unless your bicycle is a cargo bicycle and the policy Security Conditions have been met.

Theft where you have not met the policy security conditions.

Your Bicycle being used or cared for by a person under the age of 18 years.

Theft or malicious damaged of fitted cycling accessories unless as a result of an attempted theft, the bicycle is stolen or damaged in the same incident.

Any claim if at the time of a claim arising you do not hold an active Backpedal Membership Subscription.

Any claim if at the time of a claim arising you do not have an active tracking device properly installed on your bike, and/or the battery is charged at less than 20% capacity and/or the device is in passive mode.

Please refer to the Customer Terms and Conditions for a full list of exclusions.

You must correctly secure the bike insured with a Sold Secure Gold rated lock.

When does the cover start and end?

  • The cover will start once you have purchased the BackPedal and Insurance subcription online and paid your subcription fee.

  • The cover will end the date you fail to pay your BackPedal subscription fee or the date you cancel your BackPedal subscription.

For the full list of terms & conditions for Recovery Insurance provided by Sundays, please download the policy Terms & Conditions document here.

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